Please fill out the online intake form when booking your first appointment. You may add yourself to the cancellation list if needed.
If you would like to bill your insurer, please provide your insurance information (company, policy, and plan number) on the online intake form. Please note that while we direct bill most private insurers, we do not provide direct billing for ICBC, WCB, or MSP claims.
CANCELLATION POLICY: we have a 24 hour cancellation policy which includes a charge for late cancellation or no-show appointments. If cancelling within 24 hours, please let us know as soon as possible, as we only charge a fee if we are unable to fill the cancellation. A valid credit card is required, in case of no-show or late cancellations, when booking online or by phone. If you are running late, please let us know, as late arrivals after 15 minutes of the appointment time will be charged for the appointment and the appointment will be cancelled.
ICBC: we do not bill to ICBC
Massothérapie et Ostéopathie à Kelowna, BC
À propos de la clinique
FIRST VISIT: PARKING: Use stalls labeled “Mission Health and Wellness” or “Lakeshore Professional Building for free parking. Alternatively there is paid parking in front of our doors. INSURANCE: PAYMENT: we accept credit cards, cash, debit, and e-transfer. ARRIVAL: please try to arrive 5-10 minutes before your appointment. Because we do not have a receptionist, the front doors may be locked if all therapists are in treatment, in order to keep a safe environment for all patients and staff. In case its needed, the main entry, on the opposite side of the building, has a seating area for those who might arrive extra early when our doors are locked and would prefer to rest while they wait.En savoir plus sur Mission Health and WellnessAfficher moinsFormulaires à remplir d’avance
Please fill out the online intake form when booking your first appointment.
Le jour même
Arrivez en avance5-10 minutes
please try to arrive 5-10 minutes before your appointment.
Lu dans les mots de la clinique. À confirmer au moment de réserver.
