Please ensure you are booking with a practitioner that is accepting new patients. Select ‘Initial Appointment’ when booking, and to maximize your treatment time please complete the online intake form prior to your appointment. Please be aware that selecting an incorrect appointment type may result in rescheduling due to time constraints. If you need any assistance with booking, feel free to call us at 778-824-1900 or email us at info@meridian-health.ca.

Cancellations & No-Shows:

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Appointments cancelled or rescheduled with less than 24 hours’ notice, including same-day cancellations, will be subject to a $50 late cancellation fee. If you are experiencing symptoms of a contagious illness, please contact us as soon as possible. Exceptions for unexpected illness or emergencies may be considered at the clinic’s discretion. Missed appointments (no-shows) will be charged 50% of the scheduled service fee. Cancellation requests are considered received based on the timestamp of your phone call, voicemail, email, or online cancellation request, not when clinic staff are available to review the message.

A valid credit card is required to book an appointment. Your credit card will only be charged in the event of a late cancellation or no-show, as per our policy, or to cover any remaining balance after your insurance has been processed.