If you are booking any of our services for the first time. Please ensure to book the Initial Appointment , as our practitioners will need more information and do a full assessment. Patients who have not been seen for over 1 year, must book the Initial Appointment. All new patients or trying new health services must complete the initial intake form ahead of the Initial Appointment.

Late Cancellation & No-Show Policy ☹️

Your appointment has been scheduled exclusively for you. Please note that if you need to cancel, a minimum of 24 hours notice is required. Should you miss your appointment or cancel within less than 24 hours for whatever reasons, you will be responsible for the Full Fee of the scheduled appointment, plus HST. This policy is in place because the reserved time is set aside solely for your care, and short-notice cancellations or no-shows prevent us from offering that time to other patients.

If you arrive late to your appointment, the full appointment fee will still apply for your appointment. We greatly appreciate your understanding in this matter.