If you are experiencing cold or flu sickness symptoms, please let us know and we’ll help reschedule your appointment.
Cancelling or Rescheduling Your Appointment
We require at least 24 hours notice for any appointment cancellations. Cancellations made within this period, or missed appointments without communication, are subject to the full cost of the visit charged to the credit card on file. Cancellation fees cannot be billed to insurance. By booking an appointment, you are agreeing to this policy.
Direct billing to ICBC, WorkSafe/WCB, or Medavie Blue Cross is currently not available with practitioners at Movera.
Telus eClaims does not allow direct billing of secondary insurance — payment will be collected up front and your RMT will provide a receipt for easy submission.