As we operate without reception, if you would like to reschedule, cancel, book or inquire please email: sensemassageinc@gmail.com. Thank you

For Pacific Blue Cross self reimbursement clients: We have 2 postal codes for the clinic V7C5K1 and V7C5J8, if you are unable to find your therapist under one of the two postal codes please try the other one

Please note Telus e- Claim can only bill to one provider through their system. If you have more than one insurance coverage you will need to reimburse the second claim by yourself.

Some claims may not go through at your appointment. If this happens, you’ll be asked to pay upfront and submit for self reimbursement.

We can only offer direct billing where Telus e-Claim pays directly the clinic instead of the client. Thank you!

Cancellation Policy: Appointments cancelled with less than 24 hours notice will be subject to cancellation fee from our Clinic Policy.

1st and 2nd Late Cancellation/ No Show fees : 50% of scheduled appointment fee

3rd and subsequent Late Cancellation/ No Show fees: 100% of scheduled appointment fee

For cancellations due to emergency or illness that is within the 24 hours cutoff window please email to sensemassageinc@gmail.com to notify the clinic. Thank you!