Intake forms are emailed after booking. If not, please contact us to have them sent. Existing clients: we need an update on your health history once a year due to professional college requirements. Receipts/Direct billing: We may request ID at any time to verify that the name matches the person receiving the treatment.

✖️ CANCELLATION POLICY

We kindly ask that you respect our therapists’ time, so please give us at least 24 hours notice in advance if you wish to cancel or reschedule your appointment. You can do this online as long as it’s still over 24 hours. Late cancellations or no-shows may be charged up to the full service fee.

A completed direct billing authorization form is required before direct billing. It is your responsibility to ensure you are set up for direct billing. Some insurers require a doctor’s referral, which may need to be renewed annually. Insurance providers we currently bill to include: Sun Life, Manulife, Canada Life/GWL, Equitable Life, GreenShield, Blue Cross, Cooperators, and others) You are responsible for any fees not covered by your insurance.

For existing clients of Nancy, please email nancy.thaioasis@gmail.com for bookings if you cannot find a spot online.