Arbutus North Dental

★ 4.8 (1,003 reviews)Vancouver, BC(604) 733-3325

smilevancouver.ca

This clinic takes new patients by phone

Arbutus North Dental does not offer online booking to new patients — you contact them directly to arrange a first appointment. We have not crawled a price list or team roster for this clinic — what you see below comes from their own website, where they published it.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
4.81,003 reviews · Google

Shaun Mott · Google · 18 Jul 2026

Great Service - what would normally be an emergency is easily handled by them. Great staff and management allows them to respond seamlessly to emergencies. Happy to see that they are keeping or even improving on Dr. Lockarts standards.

Basil Peachian · Google · 16 Jul 2026

It felt more like a spa! The staff are incridbly kind and helpful and Dr. Rojin is a delight. She was extremely knowledgeable and kind. They explained everything to me very well and were so accommodating. I had such a good experience I might just overdose on candies and destroy my teeth just so I can visit them again! Even my teeth are smiling. I could not recommend this place more. 🤍🦷Read moreShow less

adina dilmurat · Google · 30 Jun 2026

Over the weekend, a big chunk of one of my fillings came out, and I honestly thought I had broken half my tooth. I started panicking because my regular dentist was out of town and completely booked for the following week. What confused me even more was that the filling was only about eight months old, so I wasn't expecting it to fail so soon. I was lucky enough to get an emergency appointment with Dr. Karla, and I'm so glad I did. She saw me today and replaced the filling quickly and effortlessly. Throughout the entire appointment, she and her assistant were so kind and reassuring. They explained everything before they did it, which I really appreciated because I have a lot of anxiety about going to the dentist due to past experiences. The whole team made me feel comfortable from start to finish. The reception staff were friendly, answered all my questions, and got everything sorted quickly. They even have free parking in the back, which is such a nice bonus these days. I'm really grateful for how well they took care of me. If you're looking for a dentist who is not only skilled but also genuinely caring, I wouldn't hesitate to recommend Dr. Karla and her team.Read moreShow less
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Jay Jay · Google · 18 Jun 2026

I recently had a dental emergency and visited Arbutus North Dental, and I couldn't be more impressed with the care I received. The office was exceptionally clean and welcoming. The staff was incredibly professional, walking me through every step of the process, which helped put me at ease. Everyone I interacted with was friendly and truly compassionate about my situation. I highly recommend their services if you are looking for a team that is both skilled and genuinely kindRead moreShow less

Olivia Mauricio · Google · 3 Jun 2026

I have had a great experience at this office and really enjoy working with my dentist, Dr. Scarlett. While the office is very professional and modern, I do not feel as though they have tried to push any interventions or sell me on unnecessary products. Rather, everyone has been friendly and efficient, even working with me to maximize my insurance coverage for a multi-step procedure. I recommend!Read moreShow less

MC · Google · 3 May 2026

Great experience from beginning to end. I had a part of my dental sealant chip and fall off, exposing a side of my tooth, and had to get it repaired. I called several dental practices to look into options but none like Arbutus North Dental. From the moment I got in touch with Grace I was welcomed and listened to. The team worked around providing solutions and helping me by arranging an appointment on the very same day (!! so rare in Vancouver), and worked around my schedule. Grace helped me by providing several quotes and explaining their differences. When I went into the appointment, Dr. Ida was absolutely the best. Herself and Dari were incredibly professional and agile. They explained procedures and always provided options. They worked efficiently but it did not feel rushed. Truly, an exceptional, professional and caring team. I could not recommend them enough, I really felt like they cared about patients and their experience. I will definitely return - Thank you so much!Read moreShow less

Larry Ching · Google · 24 Mar 2026

Arbutus North Dental, I went in for a cleaning, and without much explanation they went ahead and did X-rays. Normally, that’s fine—but if you know insurance won’t fully cover it, you need to be upfront about that before doing the procedure. Instead, they waited until everything was done, handed me the bill, and then casually explained that my insurance only covers X-rays every three years. That’s not something patients should find out after the fact. Transparency shouldn’t be optional—it’s basic professionalism. It didn’t stop there. I also ordered a night guard, and when I picked it up, they just handed it to me—no instructions, no guidance, nothing. For something you’re supposed to use properly every night, that’s unacceptable. Honestly, this is one of the worst-run dental clinics I’ve experienced. The only thing they have going for them is the convenient location—and clearly, they’re relying on that instead of good service.Read moreShow less

Rosie Williamson · Google · 18 Mar 2026

I switched to Arbutus North Dental after some bad experiences with my previous clinic that had increased my dental anxiety a lot. The whole team at Arbutus North are super friendly from the moment you arrive and their space is calm and welcoming. I expected to be really nervous but I wasn’t, Dr Scarlett put me at ease straight away and her treatment suggestions were clear, necessary (not at all pushy) and will prioritise my main issue so I feel good about that. Neha was so kind and the clean was the most gentle I’ve ever experienced. I even almost fell asleep. Honestly this was the best experience I’ve ever had, and considering it was my first time there I thought it may take longer to get to that point. It’s also the first time I’ve not cried so that’s a big win! Highly recommend if you suffer with dental anxiety Big thank you to the whole team including the receptionists who were all so lovely :)Read moreShow less

Barb · Google · 19 Feb 2026

This review is for anyone considering this dental office — please do yourself a favor and go elsewhere. My experience here was extremely concerning. The office felt poorly run, disorganized, unprofessional, and profit-driven rather than about providing quality patient care. I was overdiagnosed, overbilled, and did not feel I received proper or ethical care. The management could care less, so don’t bother. As other reviews mention, there is a heavy focus on production numbers and pushing Invisalign instead of addressing actual dental health needs. I felt rushed, unheard, and honestly taken advantage of. The staff are confused, and there are constantly new faces at the office, which made it appear as though the turnover was extremely high. You likely will never see the same dentist or hygienist twice, how is that for stability or consistency?! That alone is a major red flag and explains a lot about my experience. I will never return and strongly recommend choosing a different dental office. Edit: Watch your wallet and receipts carefully!!Read moreShow less

Ursula Wienecke · Google · 18 Sept 2025

Staff always friendly and very helpful. Smiling and accommodating your every need. Dental hygienist think her name was Alma was very gentle and thorough. Always checking in with me to make sure I knew what she was doing and will be doing. Making recommendations, kind and polite with her instructions for my future care. Facility has parking, a huge plus and is always immaculately clean and tidy. A dentist being a pleasure to visit is rare , these ladies pull it off every time. Highly recommend this clinic.Read moreShow less

Clinic details

(604) 733-3325

Opens today at 8:00 AM

Hours

Monday
8:00 AM – 6:00 PM
Tuesday
7:30 AM – 7:30 PM
Wednesday
7:00 AM – 8:00 PM
Thursday
7:00 AM – 7:00 PM
Friday
8:00 AM – 5:00 PM
Saturday
8:00 AM – 4:00 PM
Sunday
8:00 AM – 3:30 PM

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Parking

Free parking lotFree street parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.