Back Works Spinal & Sports Rehabilitation

★ 4.9 (76 reviews)Waterloo, ON(519) 746-8172

Accepting new patients
backworksphysiotherapy.ca

Booking happens on the clinic’s site

Ailio can’t see live times for Back Works Spinal & Sports Rehabilitation — their scheduling system isn’t one we connect to. We have not crawled a price list or team roster for this clinic — what you see below comes from their own website, where they published it.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
4.976 reviews · Google

Colin Prentice · Google · 5 Jun 2026

I had a bike fitting today with Eoghan, and he was fantastic. He was extremely thorough in both his assessment and the changes made throughout the fitting. He took the time to explain what he was looking for, the patterns he observed, and the reasoning behind each adjustment. You can tell he is highly experienced and knowledgeable in both biomechanics and bike fitting, and he is clearly passionate about his work. I left feeling much more confident in my position on the bike and excited to get back on the road. I would highly recommend Eoghan to anyone looking to dial in their bike fit for optimal comfort, efficiency, and performance.Read moreShow less

Immanuel Li · Google · 29 Jan 2026

I have been with various physiotherapists and the entire BackWorks Team is very professional in how they cater towards their patients. They are all extremely knowledgable and friendly and are excellent in helping you to recover during your sessions. 10/10 rating and would reccomend Eoghan as he has helped consolidate my understanding around my problems and how to approach them.Read moreShow less

John Van Ostrand · Google · 6 Nov 2025

My doctor recommended Back Works to help with chronic lower back pain that I had for over two years. I did have a minor disc issue, she called "aging" but the pain must have been muscular. I decided to ask for a referral because it got suddenly worse to the point that the pain was unbearable when doing anything while bent over. Dave Gilman assessed my condition and gave me surprisingly simple exercises to do. I noticed a difference in about 1 week and after a second appointment, and two more weeks 99% of the pain was gone. Two years of pain gone in three weeks!!! I highly recommend Back Works and Dave to anyone who has back pain. Your pain could be gone in a few weeks like mine.Read moreShow less
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Jenny Carter · Google · 5 Nov 2025

My aunt has been a client at Backworks, but unfortunately, her experience hasn’t been positive. The customer service is consistently poor, staff can come across as dismissive and unhelpful rather than supportive or compassionate. When you’re seeking care, especially for ongoing pain, you expect to feel heard and respected. Sadly, that hasn’t been the case here. We won’t be returning and wouldn’t recommend this clinic based on our experience.Read moreShow less

Derek Lagrainge · Google · 29 Sept 2025

I booked a bike fitting at Back Works with Eoghan. The booking process was really smooth and the front desk had me in for the next week. On the day of, Eoghan was really welcoming and we went over the physical where he checked out my body symmetry and used that information to consider how he would fit my bike to me. There was a bit of a mix up with the indoor trainer so we couldn't complete it that day but he scheduled me in again for two days later and he brought in his own trainer from home to make sure we could get it done. He was really technical and went through the bike from bottom to top, adjusting pedals/seat/handle bars incrementally to get my bike perfect for me and eliminate the pain I had been having. I cannot recommend this service enough and am in the market for another bike, at which time I will be returning to Eoghan to fit me up! 10/10 service across the board!Read moreShow less

Tanis Schrader · Google · 15 Mar 2025

I can't recommend Jonathan Godfrey highly enough. After foot surgery, I was dealing with several complications from being non-weight bearing for an extended period. Having gone through a tough experience with the healthcare system, Jonathan’s kindness was exactly what I needed. He brought not only exceptional skill but also genuine compassion and sympathy to every session. His knowledge was outstanding, and he consistently followed up on the exercises I was given. What truly impressed me was his ability to listen and notice things that other doctors and specialists had missed. I am incredibly grateful to Jonathan for his kindness and for helping me get back on my feet so quickly.Read moreShow less

Alyssia Dietrich · Google · 14 Feb 2024

I've been coming to this clinic on and off for over a decade (thanks to a combination of Rugby injuries and my career choice). I've always been met by friendly, knowledgeable Physiotherapists, Assistants & Reception Staff. The Physiotherapists are all approachable and compassionate people that treat you like a person vs a textbook and respond to your needs as applicable; even if that means providing you space when you're emotional after an injury 🤕. Super caring and kind souls. Highly recommend. 😁 Special shout out to Derek Brown.Read moreShow less

Jeff Dillon Fine Art · Google · 29 Sept 2023

I have the continual privilege of being treated by Jonathan Godfrey, and I can't praise his expertise enough. Jonathan is not just an incredibly skilled physiotherapist but also possesses a wealth of knowledge about the human body that's truly impressive. His extensive educational background, including a Bachelor of Human Kinetics (Honours), Master's of Physical Therapy, and advanced training in various areas, reflects his commitment to excellence in his field. I've visited Jonathan for multiple injuries and strains, and his ability to pinpoint issues, such as identifying a broken bone in my hand that was missed in a doctor's review of an X-ray, left me thoroughly impressed. His gentle demeanor and genuine care for his patients create a welcoming and comforting environment that instantly puts you at ease. In addition to Jonathan's exceptional skills, the entire team that assists with scheduling is equally outstanding. They are always ready to lend a helping hand, offer support, and greet you with a friendly attitude. The combination of Jonathan's expertise and the supportive staff make this clinic a top-notch choice for physiotherapy care. I wholeheartedly recommend Jonathan Godfrey and his colleagues to anyone in need of physiotherapy services. You won't find a more knowledgeable, caring, and skilled practitioner in the field. Thank you, Jonathan, for your exceptional care and dedication to improving the lives of your patients.Read moreShow less

Vintage Dojo · Google · 18 Sept 2023

I have been to many physiotherapy clinics over the past 40 years and Back Works is by far the best. From my first appointment I could tell the difference from my previous physio experiences. Every appointment they take the time to reassess my needs and to use targeted treatments to ensure that I leave with better functionality than I had when I arrived. I have seen 4 different practitioners at Back Works and each has been exemplary. I have personally recommended their clinic to 10-12 people.Read moreShow less

Isaiah Zettler · Google · 19 Jul 2021

I can't recommend Back Works enough. Namely, Andrew Hubbard. I went in to Back Works with very limited overhead mobility, significant shoulder pain, and lower back pain, amongst other things. Andrew swiftly recognized my condition, and within days of my first appointment he had coordinated with my family doctor to get spinal imaging done and a rehab program started. Three months later, my overhead mobility is better than it ever has been, I have almost zero shoulder pain, zero lower back pain, and I can work out and play sports with more confidence than I have ever been able to. Andrew is incredibly knowledgeable and has had a concise answer for every question I have asked. All the other physiotherapists I have heard work with clients really seem to have the same level of professionalism and expertise. The receptionist Dianne is always very friendly and helpful. If you are looking for the best physiotherapist you can find and one you can totally trust to help you take charge of your physical health, look no further than Back Works.Read moreShow less

Clinic details

(519) 746-8172

Closed today

Hours

Mon – Wed
8:00 AM – 8:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM – 4:30 PM
Sat – Sun
Closed

Direct billing — not yet checked

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At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom

Parking

Free parkingFree parking lot

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.