Maksim Lavrik · Google · 12 Jul 2026
Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.4.81,595 reviews · Google
5 ★92%
4 ★4%
3 ★1%
2 ★1%
1 ★3%
Amrit kaur gill · Google · 7 Jul 2026
“I recently visited this store to get the lens of my glasses fixed. Sunny and Cathy were incredibly helpful and professional! They fixed my glasses quickly and completely free of charge, which was a huge help. I am extremely satisfied with their outstanding customer service and highly recommend this store!"”Read moreShow less
Aneeket Barua · Google · 5 Jul 2026
“Got my glasses adjusted by Franklin, and he was excellent. He works with great precision, is incredibly patient, and takes the time to make sure you're completely satisfied. He ensured my glasses fit perfectly and made the whole experience comfortable and unhurried. Highly recommend!”Read moreShow less
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Heather From Kitchener · Google · 23 Jun 2026
“I recently purchased sunglasses at this location. The optician was very helpful and quickly helped me to find what I was looking for within my price range. Thank you. Today, I popped in to have the frames of my regular glasses adjusted as they got bent during some recent travel. Katherine Dietrich was so friendly and efficient. Great experience. Katherine has been providing excellent service to me and my family for many years. It's always a pleasure.”Read moreShow less
Hamed Doosti · Google · 17 Jun 2026
“I had an excellent experience at this store. Katherine was incredibly friendly, professional, and patient throughout the entire process. She took the time to help me choose the right glasses and made sure everything was perfect. She also went above and beyond to help me receive my glasses much sooner than expected, which I truly appreciated. Her customer service was outstanding, and she genuinely cared about making sure I had a great experience. Thank you, Katherine, for your kindness and exceptional service. I highly recommend this store to anyone looking for quality eyewear and excellent customer care.😊”Read moreShow less
Nalin Bhasin · Google · 4 Jun 2026
“The staff here was incredibly friendly, helpful, and supportive! Everyone had such a cheerful attitude, which made the whole experience fantastic. A special shoutout to Jody and Brett for going above and beyond—thank you both for the amazing care!”
Lisa Norman · Google · 31 May 2026
“Really friendly and thorough service. I always seem to find the glasses I want at the Fairview mall LensCrafters. They have nice options and the staff are friendly and helpful. They are a bit higher priced than some other stores but I’ve had the lenses in my sunglass frames changed multiple times (as my prescription changes) and they are still going strong. You do get what you pay for and I’ve always gotten quality products there. We had a very pleasant experience here yesterday. Even more so than other times. Really quick and painless. Highly recommend.”Read moreShow less
Alejandra Batista · Google · 22 Apr 2026
“I had an excellent experience at LensCrafters! From the moment I walked in, the staff was welcoming, professional, and very attentive. They helped me choose both my prescription glasses and sunglasses, making sure everything fit perfectly and suited my style. A special thank you to Jody, who is truly an amazing optometrist. She was incredibly thorough during the eye exam, took the time to explain everything clearly, and made me feel comfortable throughout the entire process. You can tell she genuinely cares about her patients and their vision. I also want to recognize Sunny for doing a fantastic job with my insurance follow-up. He made the whole process smooth and stress-free, keeping me informed and ensuring everything was handled properly. I’m very happy with the quality of my glasses and the overall service. I highly recommend this location to anyone looking for great eye care and a smooth, friendly experience!”Read moreShow less
Brett · Google · 4 Apr 2026
“Service was excellent found a good pair of glasses quickly. Glasses came 1 day early and were fitted in minutes. I specifically asked for no junk email they told me I wouldn't get any another lie changing my review because of this you companies need to learn to listen to your customers. Was 5 stars but when they ignore you and treat you like you don't matter down to 4.”Read moreShow less
Tamana Amin · Google · 1 Mar 2026