Benji Boots · Google · 8 Jun 2026
“Brought in my son’s glasses. The lenses popped out and lost a screw. It’s his exam time and they fixed it on the spot free of charge, and with a smile 😁 great costumer service!”
LensCrafters
Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.4.8805 reviews · Google
Julie Gauris · Google · 2 Jun 2026
“I went today to get my reading glasses fixed that I bought at Lenscrafters the optician was rude and told me she had other people to help as she could not even find an appropriate screw to put the lense back in. I could not wait as I had an appointment they told me come back another day and that I could go walk the mall?? That is not a way to treat a client. There was another gentleman that was waiting amd no one seemes to care to help him and he thought i worked at the store and he left without being served. I landed up going to another eye glass store who fixed my glasses under 5 minutes with no charge. Never will I step a foot in this store again!!!”Read moreShow less
Maria Cristina Agresor · Google · 22 May 2026
“Great service! They adjusted my sunglasses for free and were very kind and helpful. Really appreciate the excellent customer service. Thank you!”
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Miguel Alvarez · Google · 10 May 2026
“I went in to get my nose pads fixed and was welcomed by Jeff, who immediately offered to help me with my issue. He provided excellent service, cleaned my glasses, and adjusted them as well. I really appreciated his professionalism and kindness. Highly recommend!”Read moreShow less
Alberto HOYLE · Google · 25 Apr 2026
“High quality products, great promotions, great prices and a team highly committed to give you best customer service. I was amazed with the patience and dedication of their staff to find me the best set of glasses that met my expectations and beyond.”
Sandeep Singh · Google · 25 Apr 2026
“Edit: I wanna give a shoutout to Leanne (I hope I spelled it correct), she did the right thing and took the glasses back even though I surpassed the 30 day return. I will definitely come back here. I came to this LensCrafters needing new glasses, one of which were prescription glasses for my work. The salesman sold me a pair of SPORTS glasses, unfortunately I only found out after I surpassed the 30 day window. This is gross negligence on their part, I was very clear on what I needed and the salesman would rather sell me something unfit and unsafe, especially when eye safety is concerned, is down right ridiculous.”Read moreShow less
batya dayan · Google · 12 Apr 2026
“Amazing service! I just walked with wobbly glasses and they fixed it in no time. Plus they are super nice and welcoming! Would definitely come again”
P J · Google · 11 Apr 2026
“Quality team and an excellent service! A warm and welcoming, relaxed environment. A fully knowledgeable staff that make your total satisfaction their priority. I highly recommend you stop by!”
Rowena Espinosa · Google · 1 Feb 2026
“Great support from Jeff! He repaired my daughter’s frames even if we didn’t buy her prescription glasses at LensCrafters. Fast, efficient, professional and courteous service! Thank you, Jeff! Can’t thank Lasalle, Qc LensCrafters enough!”
Olga Khamilova · Google · 17 Dec 2023
“I want to thank Harlan for a wonderful service and a lot of useful information. Great thanks to beautiful Amina for helping with a direct billing for our insurance. Honest service and knowledgeable employees. Perfect atmosphere. Very recommended.”