Specsavers Duncan

★ 4.9 (274 reviews)Duncan, BC(236) 800-5332

specsavers.ca

Booking happens on the clinic’s site

Ailio can’t see live times for Specsavers Duncan — their scheduling system isn’t one we connect to. We have not crawled a price list or team roster for this clinic — what you see below comes from their own website, where they published it.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
4.9274 reviews · Google

John Martin · Google · 5 Aug 2026

I bought two pairs of glasses here several months ago. The manager who helped me out was rude and I’m not sure why she is in sales with that attitude. When the glasses arrived one pair had a bent frame. I think they manhandled the frame to get the lens in. The glasses still work but they are not very straight on my head. There is also a distracting line where the lens magnification changes. Would’ve been nice to have been warned about this and then I wouldn’t have chosen that option. The other pair makes me dizzy. Perhaps that is to be expected when you buy reading glasses that are also sunglasses. Would’ve been nice to have been warned about this before I wasted over $200 on them though. The rest of the staff was very helpful and professional. Overall though definitely will never be returning here or any other location.Read moreShow less

Donna Thompson · Google · 29 Jul 2026

Excellent service! Wide frame variety and very affordable. Definitely check this place out if you're in the market for new glasses. They also have eye exams on site. Highly recommend!!

Marjorie McPherson (Maia) · Google · 20 Jul 2026

I was thrilled with my visit to Specsavers Duncan today. Dr Daniel gave me a thorough exam and took time to address my questions. Tracey gave me clear options and she was able to show me my options as if I was seeing them through my own eyes. I found two beautiful frames and was so happy with the final price. Thank you for such a positive experience! I will return and certainly recommend your services.Read moreShow less
All 10 reviews →Show fewer

Martin Knight · Google · 20 Jul 2026

Great team at the Duncan store who welcomed me and explained everything about lenses, frames and what my prescriptions called for. I received better explanation here than I did with my optometrist. In addition their prices are so good that I stopped ordering my glasses directly from China myself.Read moreShow less

Nancy Restrick · Google · 11 Jul 2026

Excellent service from the moment you enter their store. I had the pleasure of having Carolin help me, she is knowledgeable, very personable and took the time to answer all my questions. I never felt rushed and truly appreciate the care and attention she provided throughout the entire experience.Read moreShow less

Stanly Chacko · Google · 22 Jun 2026

I had a very positive experience at Specsavers Duncan. The owner was especially helpful and took the time to understand both my vision needs and my budget. They provided honest advice and helped me find a pair of glasses that suited me well without any pressure to spend more than I was comfortable with. The service was friendly, professional, and customer-focused. I really appreciated the personalized attention and would be happy to recommend Specsavers Duncan to my friends and family.Read moreShow less

Ilana Mac · Google · 31 May 2026

The customer service at the Duncan store was incredible!! Highly recommend Tracey!! She knows her stuff, was very patient and helpful. I was also blown away by the prices! The frames were two for one, which was great in itself BUT the price $199 or $149 also included the single prescription lenses!! This is all I need so it worked out great. Thank you Tracey and Specsavers.Read moreShow less

Evita Raghunan · Google · 18 May 2026

Tracey greeted me at the door when I walked in, told me about their sale and asked if I needed any help. She asked me about my preferences and then turned into the most incredible personal shopper, getting me to try on all the frames that could fit the bill, offering advice, and she helped me narrow down to a pair of glasses and sunglasses that I am so excited about. She was really helpful, patient and kind. I struggle to be decisive with glasses, but for the first time in over 20 years of glasses purchases, I was able to efficiently pick out glasses that I'm really confident about. Seamless process. I'd recommend Tracey and Specsavers to anyone. Thank you so much Tracey!Read moreShow less

Jeff Day · Google · 8 May 2026

Hello, this is the first Google review I have ever written, but I felt compelled to do so because of the surprisingly wonderful and helpful service that I received from Carolin and Jen at Specsavers in Duncan . This was my first time purchasing glasses and admittedly there was a considerable learning curve for me and I have to recognize that I was a difficult customer to deal with. It took me a long time and several changes to figure out what I wanted and what worked for me. I was simply delighted with the consistently helpful friendly and supportive nature and demeanour of the two ladies that helped me during several visits to the store. Thank you again Carolyn and Jen, and thank you Specsavers ! You have definitely earned a loyal customer in me, and I will continue to tell others of my experience with you. Warm regards… JeffRead moreShow less

Jen Millar · Google · 27 Mar 2026

After hearing of the sales and deals at the Duncan location, I walked in, was warmly greeted by staff and I was pleasantly surprised by their brand name selections and prices. After trying on different styles, Lauryn was very personable, professional and honest in helping to answer my questions. She efficiently offered options to fit my needs, yet did not make me feel pressured. The price breakdown was explained clearly after the customized data entry and pre-fitting, leaving me feeling very satisfied with my purchases. Additionally, I also took note of the other friendly staff assisting an elderly couple, who seemed very relaxed and happy with the service being provided. I would highly recommend this business to anyone interested in checking out an alternative to over priced boutiques or big box stores that use uncomfortable high pressure sales tactics as their service model.Read moreShow less

Clinic details

(236) 800-5332

Opens today at 10:00 AM

Hours

Mon – Sat
10:00 AM – 6:00 PM
Sunday
10:00 AM – 5:00 PM

Direct billing — not yet checked

We haven’t read this clinic’s billing notice yet.

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.