sudragonfly · Google · 13 Jul 2026
Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.
mcqueenstephens · Google · 26 Jun 2026
“Specsavers Is the place for affordable and fashionable glasses. The representative who assisted me was friendly, pleasant and made me feel comfortable. She was very helpful in exploring options in frames for me and helped me to select a pair of frames with which I was extremely happy. She reassured me that she would work out the pricing so that I would have the best final price possible. I really appreciated her customer service.”Read moreShow less
Ajay Sabu · Google · 17 Jun 2026
“I had a wonderful experience at Specsavers Willowbrook Mall, thanks to Nissy. She was incredibly friendly, patient, and professional from start to finish. She took the time to explain everything clearly, answered all my questions, and made sure I understood my options without ever making me feel rushed. What stood out most was her knowledge and genuine willingness to help. She made the entire experience comfortable and stress-free, and her positive attitude really made a difference. Nissy is a true asset to the Specsavers team. Her customer service is exceptional, and she deserves recognition for the excellent work she does. I would highly recommend Specsavers Willowbrook Mall, and I hope Nissy continues to grow and succeed in her career because she is truly outstanding at what she does.”Read moreShow less
All 10 reviews →Show fewer
Sherlyn · Google · 6 Jun 2026
“Seerat was wonderful. She was intuitive, efficient, and genuinely helpful in helping me pick my glasses. The whole process, from my eye exam to choosing frames, was smooth and seamless. Thank you!”
Andrew Fernando · Google · 23 May 2026
“Ashlee and Lilly were so very helpful in finding the correct glasses and sun glasses for me. I was getting overwhelmed but they made me feel comfortable and they were very patient with me. They never forced anything on me, like most people do to get the sale. They let me go at my own pace. I met Ashlee 2 years ago when she was training. But now she is the assistant manager and doing a fabulous job. She is very knowledgeable in what she does and I found her very easy to talk to. Im waiting for two weeks to get my new set of glasses and believe they will do a good job.”Read moreShow less
Kishore Kumar · Google · 19 Apr 2026
“At Specsavers Willowbrook Langley, excellence clearly starts at the top with Dr. Phillip Yang and Dr. Aujla. Both optometrists bring a sharp clinical edge, precision in diagnosis, and a reassuring professionalism that builds immediate trust. Their approach reflects not just expertise, but genuine care for patient well-being something that sets a strong foundation for the entire practice. But what truly elevates this location from good to exceptional is the front-line experience and that’s where Ms. Lilly shines. She doesn’t just manage customer service; she defines it. With an energetic presence and unwavering enthusiasm, she consistently applies best practices in customer care active listening, swift problem-solving, and a warm, personalized approach that makes every visitor feel valued. Her ability to handle situations with both professionalism and positivity transforms routine visits into memorable experiences. In today’s competitive environment, service is everything and Ms. Lilly delivers it at its absolute peak.”Read moreShow less
Maryam Derakhshan · Google · 13 Feb 2026
“Today I had one of the best experiences I’ve ever had for an eye exam. From the moment I walked in, the staff treated me with genuine kindness, patience, and respect. They didn’t rush me at all and answered all my questions carefully. The doctor was incredibly professional and took the time to explain everything clearly, which made me feel calm and confident about my vision. I truly felt cared for, not just treated as another customer. The offer of two pairs of glasses for $99 is amazing and very affordable, especially considering the high quality of service. I highly recommend this place to anyone looking for professional, honest, and friendly eye care. Thank you for such a wonderful experience!”Read moreShow less
Kanika Sethi · Google · 19 Jan 2026
“Had eye test today and we selected prescription regular glasses and sunglasses as well. The lady Ashlee was so good, she helped with the current offers and on selection of right frames with patience. Will definitely recommend this store.”
Sohila Karimi · Google · 27 Nov 2025
“I wanted to share how happy we were with the service! I visited Specsavers last week and the customer care was outstanding. We needed our glasses adjusted and two girls, Seerat and another Korean girl Kay (I hope I’m getting the names right), helped us. They were so gentle, patient, and made sure everything was perfect. Thank you to the amazing team at Specsavers!”Read moreShow less
Sharon Lynn · Google · 19 Nov 2025
“Loved going there today! Received help above and beyond what I expected, can't wait for my daughter's glasses to come in! Highly recommend!!! Also great discount with the buy one get one!!!”