WestCoast Doctors of Optometry

★ 4.7 (306 reviews)Burnaby, BC(236) 427-8797

Accepting new patients
doctoryeung.com

Booking happens on the clinic’s site

Ailio can’t see live times for WestCoast Doctors of Optometry — their scheduling system isn’t one we connect to. We have not crawled a price list or team roster for this clinic — what you see below comes from their own website, where they published it.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
4.7306 reviews · Google
5 ★89%
4 ★5%
3 ★0%
2 ★1%
1 ★5%

M. Thomas · Google · 6 Jul 2026

Had An eye exam at the Brighton location of Costco. The staff were friendly and competent. The optometrist, Dr. Bobby Chai, Was wonderful and very knowledgeable. I highly recommend him.

Admin - Big O Tires Cloverdale · Google · 5 Jul 2026

It is a pleasure to have my eye tests at WestCoast with Doctor Chloe Yeung. She is an active listener and a clear communicator. She is very helpful, comforting and has exceptional verbal skills, which is very important to understand my eye health. I highly recommend her.Read moreShow less

J W · Google · 29 Jun 2026

Both my husband and I had very positive experiences at our eye exams, at Brighton WestCoast inside Costco. The woman at the front desk was professional and kind. Dr Jesse Ning is friendly, down to earth, laid back and very easy to speak to. He had helpful information to share that we hadn't heard from previous Drs. We'll be booking with him in the future :).Read moreShow less
All 10 reviews →Show fewer

Vikas Kumar · Google · 7 Jun 2026

I had a very positive experience at WestCoast Doctors of Optometry. The staff at the front desk were welcoming, friendly, and professional from the moment I arrived. Everyone took the time to answer my questions and made me feel comfortable throughout my visit. The service was efficient, and the entire team demonstrated genuine care and attention to detail. My Doctor was knowledgeable, thorough, and took the time to explain everything clearly, which I greatly appreciated. Overall, I received excellent customer service and felt well taken care of. Thank you to the entire team for providing such a pleasant and professional experience. I would be happy to recommend this clinic to family and friends.Read moreShow less

Lillian · Google · 21 May 2026

I hadn't been in to see Dr. Leung for 3 1/2 years instead of my usual 2 year visit. She remembered me, and was very friendly and made me feel very welcome. I really appreciated that since I came in with a problem. She was very thorough in her testing and took the time to explain what she was doing, and why. I came away feeling very comfortable with my visit, which is not the norm any more when you visit a Doctor's office. I feel very lucky to have her as my Optometrist. Thank you!Read moreShow less

Pacific Wave · Google · 21 Apr 2026

It is an absolute privilege to have Dr. Peter Ji as our eye doctor. He is caring, patient, and always provides the most thorough and complete diagnoses. A truly wonderful physician, my family and I have been his patients for many years and could not recommend him more highly.Read moreShow less

Justin Wong · Google · 21 Mar 2026

I had a great experience at the West Coast Optometry Still Creek location in Burnaby. Dr. Chloe Yeung was incredibly professional and attentive throughout the entire appointment. She took the time to answer all of my questions and explained everything in a very clear and thorough way, which I really appreciated. The front desk staff was also excellent, friendly, welcoming, and very helpful. She also assisted with taking images of my eyes and was patient, making the process smooth and comfortable. Overall, the clinic is well organized, and the level of care and service was outstanding. I would definitely recommend this location to anyone looking for a thorough and positive eye care experience.Read moreShow less

Dave C · Google · 6 Mar 2026

Dr. B.Chai is the single BEST eye doctor I have seen. I have seen about twenty eye doctors since I was a child and I wish I had met this doctor first. He is thourough, he takes the time to explain things and makes sure we are comfortable and understand everything and even asks if we have any questions. He does not rush the appointment and he is extremely knowledgable. WOW was I ever happy to have met this doctor! I would recommend him to everyone! 5 Diamond review!Read moreShow less

Sonja · Google · 2 Feb 2026

The clinic was very busy. The clinic itself is quite small and the appointment times seem quite close together considering the testing that needs to take place. Despite these issues, the staff at the front desk, Alisha, and the optometrist, Dr. Nguyen were incredibly friendly, attentive and efficient at their jobs. They took the time to explain everything and were thorough and detailed with the process. I had also brought my son and they were just as inclusive with him. Alisha and Dr. Nguyen possess professionalism and dedication to their jobs. Highly recommend the clinic for the wonderful staff!Read moreShow less

masha komm · Google · 28 Jan 2026

I’ve had repeated negative experiences with this clinic and no longer trust their professionalism. At the end of last year, my appointment was suddenly canceled unless I agreed to pay cash only, with the explanation that their payment machine was “not working.” This was extremely inconvenient and raised concerns for me, so I chose to cancel. This year, I arrived 10 minutes early for my scheduled appointment. The optometrist arrived right at the appointment time with two patients ahead of me, and I was told the wait would be at least another 15 minutes. No apology, no effort to manage scheduling properly. I left. I immediately booked at another location at a much lower price. Costco eye exam $125 vs Bailey Nelson $109 Bailey Nelson, had exceptional customer service and it’s my first experience with them. Between last-minute cancellations, questionable payment practices, and poor respect for patients’ time, I’ve completely lost confidence in this clinic. I would not recommend it to anyone who values reliability, transparency, and professional service.Read moreShow less

Clinic details

(236) 427-8797

Opens today at 10:00 AM

Hours

Monday
10:00 AM – 8:30 PM
Tuesday
10:00 AM – 6:00 PM
Wednesday
10:00 AM – 8:30 PM
Thu – Sat
10:00 AM – 6:00 PM
Sunday
10:00 AM – 5:00 PM

Direct billing — not yet checked

We haven’t read this clinic’s billing notice yet.

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom

Parking

Free parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.