DIRECT BILLING - We are able to direct bill to most major extended health providers for Physiotherapy and Registered Massage Therapy at ALL LOCATIONS. Please note we are unable to direct bill for Athletic Therapy, Kinesiology, and Nutrition services. Patients receiving these services will need to self submit.

ICBC - We offer direct billing to ICBC for Physiotherapy, Registered Massage Therapy and Kinesiology at BOTH LOCATIONS (Hastings and 6th Street). We are accepting new ICBC patients, which can be booked online, via email, or over the phone. Please be advised there is a $10.00 user fee for ICBC Registered Massage Therapy follow up visits.

REMINDER OF NO SHOW/LATE CANCELLATION POLICY - We require 24 hours notice for any cancellations or changes to your appointment. Late cancellations or no shows will incur a fee equivalent to the cost of service. This fee will be charged to the card on file (NOT billable to third party insurers). Thank you for respecting our time and allowing us to serve all patients efficiently.