If you need to cancel your appointment and it is after the 24hr cancellation window please email us ASAP . While we understand that things come up, the high volume of late cancellations and no-shows has made a significant impact on our practitioners livelihoods. If you do not show up for your reserved appointment time, or cancel on short notice, your practitioner does not get paid for this time. We do require a credit card on file to use our online booking system. When booking, you acknowledge that your card will be charged in the event of a no-show or a late cancellation.

If you are a new patient, please make sure that your intake and consent forms are filled out prior to your appointment to make the most of your time. If needed our downtown location does have an elevator to the right of the stairwell

We do not direct bill to ICBC, WCB or MSP

Unless specified by your MD or as part of your treatment plan we only allow for 1 RMT appointment per week.