Kerri is on maternity leave from June 2026 - Oct 2026 . Please check back later for her schedule, or email the clinic to be placed on a notification list.

No Show/Late Cancellation Policy

Your appointment time is reserved just for you. If you can’t make it, please call us as soon as possible so we can offer the spot to another patient. Cancellations with less than 24 hours’ notice are subject to a fee equal to the missed treatment. This fee cannot be billed to extended health and must be paid before booking again.

We require a card on file for all appointments. Don’t worry — it will only be charged if an appointment is missed or cancelled with less than 24 hours’ notice, in line with our cancellation policy.

We’re happy to offer direct billing for most insurance providers. Please double-check your coverage before your visit, as any amount not covered — including ICBC claims — will be due at your appointment. If there’s ever a portal outage, payment is required upfront, and you can submit the claim yourself. Since we can’t see your coverage details, we recommend contacting your insurance provider with any plan questions.