Sunstone Registered Family Massage Therapy

Clinic Update – Effective May 1, 2026

As of May 1st, 2026, our massage therapy fees will be updated. This adjustment reflects the time, attention, and consistency we strive to provide with every treatment, and brings our clinic in line with current massage therapy rates across the GTA/Toronto area.

Please note that by booking on our website, you are agreeing to the cancellation policy:

NEW CLIENTS MUST ARRIVE 15 MINUTES EARLY TO COMPLETE REQUIRED PAPERWORK

Late Arrival Policy: If you arrive late for your appointment, we will try our best to accommodate your full booking, though there is often another client booked for the next reservation. If late, and the treatment time is cut short, clients will be billed for the full cost of their original reservation.

Cancellation Policy: Please notify us 24 hours in advance to cancel or reschedule. Without 24-hours’ notice, 50% of the full missed appointment fee will be charged. To avoid the cancellation fee please contact us at 647-233-2569 and leave a detailed message or cancel online by logging in to your client profile outside of the 24-hour period.

One Free Pass is given to all clients per calender year for last-minute emergencies. New Bookings/First Visits do not qualify for a Free Pass.

Without any notice/No shows - 100% of the Treatment fee will be charged.

All clients with an outstanding no-show/cancelation fee cannot rebook until any fees are paid in full. Insurance policies cannot be billed for cancellation fees

To avoid the cancellation fee and save your Free Pass? Arrange for someone else to take your reservation and you will not be charged a fee.

Please continue to reschedule your massage should you feel unwell in any way. This ensures no one with symptoms, of any kind, is entering the Clinic, including staff.