We do require a credit card to be put on file to reserve your appointment for online bookings, however, if you choose not to share that information with us please give us a call and we would be happy to book you in.

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee.

All appointments will be billed as per the scheduled treatment time, so please don’t be late. Please note that we are not authorized to use extended health care plans to cover the cost of missed appointments, so any missed appointments are required to be paid directly by the client.