WorkSafeBC (Surrey Panorama) Programs & Services

Please note an ICBC Assessment is only approved within 12 weeks from your accident date. If you are booking an assessment outside of this time frame we do require a doctor’s referral as well as ICBC approval prior to your 1st appointment.

| Concussion rehabilitation with our physiotherapists provides you with early management of a concussion by offering an individual assessment focused on your specific symptoms, providing timely intervention to prevent longer term difficulties and facilitate a full recovery.

| Concussion rehabilitation with our physiotherapists provides you with early management of a concussion by offering an individual assessment focused on your specific symptoms, providing timely intervention to prevent longer term difficulties and facilitate a full recovery.

Hand therapy is the non-surgical management of hand disorders and injuries using physical methods such as exercise, splinting and wound care. Hand therapists also treat other upper limb disorders (elbow, forearm and wrist) that affect hand function.

Please note that prior approval from your ICBC adjuster is needed for this service. If you have any questions, please contact the front desk for more information. Thank you!

For eligibility to the program, any health care provider on the customer’s treatment team (with a supplementary MD diagnosis documentation for customer concussion where possible) may refer a customer to the EACR Program, directing the referral to the customer’s ICBC Recovery Specialist so that ICBC can review whether customer meets the eligibility criteria for funding approval.

Please note an ICBC Assessment is only approved within 3 months from your accident date. If you are booking an assessment outside of this time frame we do require a doctor’s referral as well as ICBC approval prior to your 1st appointment.

- 100% Covered if ICBC Eligible | For valid and current claims within 12 weeks of date of injury your kinesiology (active rehabilitation) fees are covered as part of your benefits for up to 12 visits. If you have any questions, have an older date of injury or have already received other treatment on your claim, please call reception for advice on coverage for your claim.

- 100% Covered if ICBC Eligible

- 100% Covered if WSBC Eligible |

- 100% Covered if WSBC Eligible |

+ tax

+ tax | Follow-ups are for those who have previously seen their kinesiologist within the past 3 months; otherwise, please book an assessment.

The Cancer Rehabilitation Program provides individualized, prescribed rehabilitation to people diagnosed with cancer at any stage; helping them heal as well as possible and to function at optimal levels through every stage of their treatment and recovery. It consists of 1-1 appointments with Jackie, our physiotherapist who is certified in the PINC Cancer Rehabilitation program (specifically for women with cancer).

The Cancer Rehabilitation Program provides individualized, prescribed rehabilitation to people diagnosed with cancer at any stage; helping them heal as well as possible and to function at optimal levels through every stage of their treatment and recovery. It consists of 1-1 appointments with Jackie, our physiotherapist who is certified in the PINC Cancer Rehabilitation program (specifically for women with cancer).

Your assessment will be conducted 1:1 and by a Registered Physiotherapist, during which they will go over your intake information, conduct pelvic floor assessment which may or may not include an internal exam for assessing the pelvic floor tissues and comprehensive orthopedic evaluation. Your assessment session may include discussion of diagnosis, goals and treatment.

Let us show you how we can help you and get your questions answered! Consider a FREE consultation with one of our Physiotherapists. It’s not a clinical assessment, instead it’s a way to make sure our services are right for you before considering treatment. A free consultation consists of: 1) injury/issue pre-assessment 2) discussion with a Physiotherapist 3) questions answered on your injury/issue 4) advice on whether Pelvic Floor Physiotherapy is right for you!

Your assessment will be conducted 1:1 and by a Registered Physiotherapist, during which they will go over your intake information, conduct pelvic floor assessment which may or may not include an internal exam for assessing the pelvic floor tissues and comprehensive orthopedic evaluation. Your assessment session may include discussion of diagnosis, goals and treatment.

Extended Version of our Pelvic Floor Physiotherapy Initial Assessment. Recommended for those who have a history of pelvic floor issues and/or who are 40+ years of age.

The approximate time for this visit can be upwards of 45-60 minutes dependent on the scope of the reason of your visit. (Please Note: If you have an open ICBC or WorkSafeBC claim, please book for that specific assessment. If you are looking for concussion or vestibular treatment, please call the clinic to book a specialized assessment.)

Your Physiotherapist will assess your condition and determine if IMS/Dry Needling is ideal for you. Dry Needling Intramuscular Stimulation (IMS) is a modern approach that uses sterile, single-use disposable needles, with the main goal to release myofascial trigger points, and is effective for treating a multitude of musculoskeletal problems. This therapy relies on in-and-out needle insertion making this therapy different from acupuncture (in which the needle stay inserted in the skin for longer period of time).

Your Physiotherapist will assess your condition and determine if Laser Therapy is ideal for you. Laser therapy is a non-surgical treatment that uses specific wavelengths of light (red and near-infrared) to create therapeutic effects. The light that is transmitted via the laser helps stimulate certain processes within the body that help provide relief to symptoms including pain, swelling, and limited range of motion. We offer Class 4, which is a higher power laser that produces heat and allows for deeper penetration into tissues, leading to more efficient and faster results than lower-powered lasers.

- 100% Covered if ICBC Eligible & Approval for Complex Musculoskeletal Injuries Accepted by Overseeing ICBC Adjuster/Claims Specialist

- 100% Covered if ICBC Eligible | For valid and current claims within 12 weeks of date of injury your physiotherapy fees are covered as part of your benefits for up to 25 visits. If you have any questions, have an older date of injury or have already received other treatment on your claim, please call reception for advice on physiotherapy coverage for your claim.

- 100% Covered if ICBC Eligible | For valid and current claims within 12 weeks of date of injury your physiotherapy fees are covered as part of your benefits for up to 25 visits. If you have any questions, have an older date of injury or have already received other treatment on your claim, please call reception for advice on physiotherapy coverage for your claim.

- 100% Covered if ICBC Eligible

- 100% Covered if ICBC Eligible & Approval for Vestibular/Concussion Injuries Accepted by Overseeing ICBC Adjuster/Claims Specialist

| If you are eligible for MSP direct billing, you may receive up to 10 visits per calendar year. MSP covers $23.00 per visit which is deducted from our regular clinic fees (excluding no-show or late cancellation fees).

| If you are eligible for MSP direct billing, you may receive up to 10 visits per calendar year. MSP covers $23.00 per visit which is deducted from our regular clinic fees (excluding no-show or late cancellation fees).

| If you have an active ICBC or WSBC claim, please contact the clinic to book.

| If you have an active ICBC or WSBC claim, please contact the clinic to book.

| Follow-ups are for those who have previously seen their physiotherapist within the past 3 months; otherwise, please book an assessment. If you have an open MVA or WSIB claim, please contact the clinic to book.

(Please Note: Only book this if you have PREVIOUSLY seen the practitioner you are booking with in the past 3 months; otherwise, please book a physiotherapy assessment). Please call the clinic to book your appointment if you are seeing the physiotherapist for concussion or vestibular treatment.

- 100% Covered if WSBC Eligible | For accepted and current claims within 60 days of injury your physiotherapy is covered as part of your benefits for up to 15 visits over 6 weeks. If you have any questions, have an older date of injury or have already received other treatment on your claim, please call reception for advice on physiotherapy coverage for your claim.

- 100% Covered if WSBC Eligible | For accepted and current claims within 60 days of injury your physiotherapy is covered as part of your benefits for up to 15 visits over 6 weeks. If you have any questions, have an older date of injury or have already received other treatment on your claim, please call reception for advice on physiotherapy coverage for your claim.

- 100% Covered if WSBC Eligible | For accepted and current claims within 60 days of WSBC compensable injury related & Case Manager approved surgery, your physiotherapy is covered as part of your benefits for up to 15 visits over 6 weeks. If you have any questions, have an older date of injury or have already received other treatment on your claim, please call reception for advice on physiotherapy coverage for your claim.

- 100% Covered if WSBC Eligible

Your Physiotherapist will assess your condition and determine if Shockwave Therapy is ideal for you. Shockwave Therapy is a non-surgical option often utilized in the treatment of musculoskeletal conditions (involving connective tissues such as tendons and ligaments), and it is an effective modality for pain management and to increase function/mobility in various conditions

The approximate time for this visit can be upwards of 45-60 minutes dependent on the scope of the reason of your visit.

Telehealth Physiotherapy connects patients with our Physiotherapists through videoconferencing, electronic consultations and virtual communications, in lieu of in-person consultations so that you are still able to receive the support you need. These services are eligible for coverage under most insurance companies, so there will be little out of pocket expense. Please note that we do need to ensure that you have access to video & audio via a computer or iPad/iPhone in order to connect with the therapist.

Due to the COVID19 outbreak, our clinics have had to suspend in-clinic services. However, we are excited to announce will be offering Telehealth services for Physiotherapy! Telehealth connects patients to healthcare providers through videoconferencing, electronic consultations and virtual communications, in lieu of in-person consultations so you are still able to receive the support you need while our in-clinic services are suspended. These services are eligible for coverage under most insurance companies, so there will be little out of pocket expense. Please note that we do need to ensure that you have access to a webcam and computer in order to connect with the therapist

Vestibular rehabilitation is a specific area of physiotherapy to address dizziness, vertigo, and balance problems. During your assessment, your physiotherapist will ask you questions about your symptoms and perform a variety of objective tests to determine the cause of your dizziness or vertigo. You will discuss a treatment plan, which may involve repositioning maneuvers or vestibular rehabilitation exercises.

Vestibular rehabilitation is a specific area of physiotherapy to address dizziness, vertigo, and balance problems. During your assessment, your physiotherapist will ask you questions about your symptoms and perform a variety of objective tests to determine the cause of your dizziness or vertigo. You will discuss a treatment plan, which may involve repositioning maneuvers or vestibular rehabilitation exercises.

Your assessment will only be able to be direct billed to WSBC if your claim is: within 60 days since your date of injury or surgery, your claim is pending & you have an accepted injury on your claim or your claim is already accepted, you have not received previous treatment under your claim, and you are not participating in another discipline of treatment on your claim. If you are unsure if your claim meets the aforementioned requirements, please call our clinic. When calling please be ready to confirm your WSBC claim number & your Personal Health Number (PHN). If your claim does not meet these aforementioned requirements, please be prepared to pay privately until we can confirm with WSBC if they will cover your treatment.

WSBC approves & covers a number of sessions to be used before an end date. If you are unsure if you are within your approved end date or how many sessions you have left, please contact the clinic.

Back in Motion (BiM) is part of the WorkSafeBC provider network. BiM has provided rehabilitation services to injured workers unable to work, assisting them to improve their lives and return to work. For more information, please visit our website here: https://backinmotion.com/health/worksafebc/