Octopus Garden

Octopus Garden

552 Palmerston Ave, Toronto, ON · (416) 291-1235

COVID-19 Re-opening Care Plan

We have put several measures into place in order to create a seamless and positive experience for you. By abiding by these processes, we can keep our community safe.

Clinicians and clients will all be wearing a mask. We kindly ask that you arrive with your own mask and keep it on throughout your time at Octopus Garden. If you do not have a mask or your mask does not fit the below criteria, we will provide you with one.

Please Note, masks must:

fit securely to the head with ties or ear loops

maintain their shape after washing and drying

be made of at least 3 layers of tightly woven material (such as cotton or linen)

be large enough to completely and comfortably cover the nose and mouth without gaping

https://www.ontario.ca/page/face-coverings-and-face-masks

All clients are required to complete a COVID-19 screening questionnaire. This will be emailed to you 24 hours before your appointment. You will be verbally screened again at the front desk upon arrival.

We offer contactless payment , and will temporarily not be able to accept cash.

Our Cancellation Policy: We have a 24-hour cancellation policy in effect. If you need to cancel within this time period, or fail to show up to your appointment, you will be charged the full fee for the appointment scheduled. COVID-19 considerations will be made for those who are unwell or exhibiting symptoms. If you are unwell, we encourage you to please STAY HOME.

Please understand that our therapists only get paid once their services have been rendered. Consequently, missed appointments are costly to our therapists and prevent us from providing treatment to other clients. Thank you for your understanding.