Crystal McKenzie

Please note our recommended/standard appointment length for follow ups is 45 minutes. If you would prefer a longer session, please discuss this with your physiotherapist before booking as this may affect your overall treatment plan and frequency. Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.

Please note our recommended/standard appointment length for follow ups is 45 minutes. If you would prefer a shorter session, please discuss this with your physiotherapist before booking as this may affect your overall treatment plan and frequency. Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.

Our recommended/standard appointment length for follow-ups. Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.

At this appointment, your physiotherapist will use real time ultrasound imaging to show you your pelvic floor and abdominal muscles at work, take measurements and provide specific care suggestions. Please know that choosing this appointment type will limit the appointment times offered to only the times when our ultrasound machine is available. We recommend only choosing this option after speaking with your physiotherapist to make sure that ultrasound imaging will be a good fit for you. Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.

Please choose this option if you are new to our clinic. For continuity of care, please book THREE Follow Up visits at 2-week intervals after your initial appointment due to our busy schedules. This may be changed by you and your practitioner to a schedule ideal for your individual treatment based on the results of your initial assessment. Please only book ONE Initial Assessment. Thank you! Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.

Please note that Emilie is only accepting new clients for c-section rehabilitation or by direct referral. Clients returning to Emilie after more than 1 year are also welcome to book this appointment type. Otherwise, we encourage you to book with one of our other amazing physios! For continuity of care, please book THREE follow-up appointment at 2 week intervals. This can be changed by you and your physio based on the results of your initial assessment. Please only book one initial assessment.

Please only book this appointment if referred by your doctor specifically for ultrasound imaging. Choosing this option will restrict what appointment times are available to book to times when the ultrasound machine is available. If not referred by your doctor, please choose the regular "Initial Visit" option and discuss with your physiotherapist if ultrasound imaging will be a good fit for you. For continuity of care, please book THREE Follow Up Visits with Ultrasound Imaging at 2-week intervals after your initial appointment due to our busy schedules. This may be changed by you and your practitioner to a schedule ideal for your individual treatment based on the results of your initial assessment. Please only book ONE Initial Assessment. Thank you! Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.

Please only book this appointment type if you have been given a voucher from Island Health for physiotherapy after your hip or knee replacement surgery. For Hip Replacement: Please book ONE initial assessment and THREE follow-up visits at 2-3 weeks intervals. All visits must be completed before 16 weeks after the date of your surgery. For Knee Replacement: Please book ONE initial assessment and NINE follow-up visits. Follow-up visits should be booked weekly for the first 6 weeks post-op and then every 2 weeks thereafter. All visits must be completed before 16 weeks after the date of your surgery.

Please only book this appointment type if you have been given a voucher from Island Health for physiotherapy after your hip or knee replacement surgery. For Hip Replacement: Please book ONE initial assessment and THREE follow-up visits at 2-3 weeks intervals. All visits must be completed before 16 weeks after the date of your surgery. For Knee Replacement: Please book ONE initial assessment and NINE follow-up visits. Follow-up visits should be booked weekly for the first 6 weeks post-op and then every 2 weeks thereafter. All visits must be completed before 16 weeks after the date of your surgery.

Please choose this option if you are new to exercise rehabilitation and wish to book a video call for your first appointment. You must have been assessed by one of our physiotherapists before booking exercise rehabilitation.

Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.

Please choose this option if you are new to our clinic and wish to book a video call for your first appointment. Telehealth visits are an excellent option for your initial assessment as they allow you time to speak in depth with your physiotherapist about your concerns and receive education, exercises and advice moving forwards before coming in person to the clinic. You must be physically located in British Columbia to attend a telehealth appointment. For continuity of care, please book THREE Follow Up visits (telehealth or in person) at 2-week intervals after your initial appointment due to our busy schedules. This may be changed by you and your practitioner to a schedule ideal for your individual treatment based on the results of your initial assessment. Please only book ONE Initial Assessment. Thank you! Please note that the last 5 minutes of all physio sessions are reserved for your physiotherapist to write your chart note and/or doctors notes and to send you your exercises. This prevents your physiotherapist from having hours of unpaid work at the end of each day. We appreciate your understanding.