Physiotherapist, Vestibular Rehab and Facial Neuromuscular Retraining Therapist
Susanna graduated with a Master of Physiotherapy from Curtin University of Technology in Western Australia. Over the last 15 years, she has worked in both hospital and community settings supporting patients with a wide range of complex conditions. For the past 10 years, her clinical focus has been in geriatrics, vestibular rehabilitation and pelvic floor therapy, and most recently has joined the multidisciplinary Facial Nerve Palsy Clinic at St. Paul’s Hospital. She is also completing the healthOne Fellowship in Facial Neuromuscular Retraining to further advance her expertise in this specialized area.
Susanna takes an evidence-based and individualized approach to care, tailoring treatment plans to meet each patient’s needs and goals. She strives to create a supportive and collaborative treatment environment. Susanna is passionate about empowering patients with the knowledge and skills to support their recovery so they can get back to activities they love.
Outside of work Susanna enjoys exploring the outdoors with her husband and two kids, biking, yoga, and keeping busy in the garden.
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Billed toICBC
Please Note: This service is NOT covered by Extended Benefits coverage and can't be submitted for Direct Billing. You must have an initial assessment prior to booking a subsequent treatment. Fascial Manipulation® is a soft tissue manual therapy method to treat chronic and subacute myofascial pain and dysfunctions by targeting the areas of altered gliding ability (densifications) in between fibrous layers of myofascial structures. Fascial Manipulation® involves applying deep friction on these areas of densifications to improve this gliding ability. The method can be painful, but improvement is typically seen within 2-3 sessions.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBC
Please Note: This service is NOT covered by Extended Benefits coverage and can't be submitted for Direct Billing. Fascial Manipulation® is a soft tissue manual therapy method to treat chronic and subacute myofascial pain and dysfunctions by targeting the areas of altered gliding ability (densifications) in between fibrous layers of myofascial structures. Fascial Manipulation® involves applying deep friction on these areas of densifications to improve this gliding ability. The method can be painful, but improvement is typically seen within 2-3 sessions.
Billed toICBC
Please Note: This service is NOT covered by Extended Benefits coverage and can't be submitted for Direct Billing. You must have an initial assessment prior to booking a subsequent treatment. Fascial Manipulation® is a soft tissue manual therapy method to treat chronic and subacute myofascial pain and dysfunctions by targeting the areas of altered gliding ability (densifications) in between fibrous layers of myofascial structures. Fascial Manipulation® involves applying deep friction on these areas of densifications to improve this gliding ability. The method can be painful, but improvement is typically seen within 2-3 sessions.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment prior to booking a subsequent treatment. Please check with Susan before booking a 15 minute subsequent appointment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment prior to booking a subsequent treatment. Since 60 minutes is the typical subsequent appointment length, please check with Susan before booking a 30 minute subsequent appointment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment prior to booking a subsequent treatment. One hour is the usual length of time for most subsequent visits. 45 minutes or less must be approved by Susan. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
Facial Palsy results from damage to the facial nerve for a variety of reasons. It can cause the face to stop moving on one or more rarely both sides of the face. Sometimes the facial nerve recovers quite quickly (days to a few weeks) and at other times it might take longer (months). Typical diagnoses include: Bell’s palsy, Ramsay Hunt syndrome, Acoustic neuromas/Vestibular schwannomas, trauma, congenital facial palsy, Lyme disease and others. Facial Neuromuscular Retraining will help you learn how to use your facial muscles again through soft tissue mobilization and specific retraining strategies to regain coordination and balance in your face. This treatment is especially useful if you develop synkinesis or abnormal movement patterns.
Billed toICBCExtended health plans
This is a 60 min appointment. This is booked when additional time is required for more complex conditions or if the client prefers more time with the therapist.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
You must have an initial assessment prior to booking a subsequent treatment. Some third party insurance companies or Employer Benefit Plans will reimburse for this service - please check with your provider.
Billed toICBCExtended health plans
Temporomandibular joint disorders (TMD) are a group of complex problems related to the jaw joint (the term TMJ is often used to refer to these types of problems). These conditions may be the result of a number of factors, including trauma (such as a car accident, a blow to the jaw, or a fall on the chin) and overuse (such as persistent clenching of the jaw). Treatment includes extensive education regarding the diagnosis, symptoms and self-care strategies to help with recovery. The initial examination involves taking a thorough history as well as examination of the temporomandibular joints and neck. The majority of individuals with TMD also suffer from neck pain, hence the importance of the neck examination. Treatment involves a strong emphasis on education. Following the initial examination, the client is provided with an anatomy lesson of the involved muscles and joints, the mechanics of jaw movements, and advice on methods to reduce strain to the jaw and neck. Other components of treatment may include self-manual therapy, self-massage techniques, soft tissue stretching and active exercise prescription.
Billed toICBCExtended health plans
Vestibular rehabilitation is an exercise-based therapy program used to treat problems associated with balance, vertigo and dizziness. Specifically, it works with the parts of the brain that process balance information. A vestibular assessment will involve filling out a questionnaire, discussing the history of your condition in detail, and a series of head positioning tests, vision tests and balance tests specific to your condition. Treatment may involve self-manual techniques along with balance, vision and coordination exercises. Please note that the assessment and treatment of vestibular problems may provoke some of your symptoms. For this reason it is recommended that you have someone with you in the room during your treatment.
Billed toICBCExtended health plans
Vestibular rehabilitation is an exercise-based therapy program used to treat problems associated with balance, vertigo and dizziness. Specifically, it works with the parts of the brain that process balance information. You MUST have a vestibular assessment BEFORE booking a subsequent visit. Treatment may involve self-manual techniques along with balance, vision and coordination exercises. Please note that the treatment of vestibular problems may provoke some of your symptoms. For this reason it is recommended that you have someone with you in the room during your treatment.
Billed toICBCExtended health plans
You must have an initial Facial Palsy assessment within the past 3 months prior to booking a subsequent treatment. Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider.
Billed toICBCExtended health plans
Facial Palsy results from damage to the facial nerve for a variety of reasons. It can cause the face to stop moving on one or more rarely both sides of the face. Sometimes the facial nerve recovers quite quickly (days to a few weeks) and at other times it might take longer (months). Typical diagnoses include: Bell’s palsy, Ramsay Hunt syndrome, Acoustic neuromas/Vestibular schwannomas, trauma, congenital facial palsy, Lyme disease and others. Facial Neuromuscular Retraining will help you learn how to use your facial muscles again through soft tissue mobilization and specific retraining strategies to regain coordination and balance in your face. This treatment is especially useful if you develop synkinesis or abnormal movement patterns.
Billed toICBCExtended health plans
Most subsequent facial palsy appointments are 60 minutes, please check with Susan before booking a 15 minute session.
Billed toICBCExtended health plans
Most subsequent facial treatments are 60 minutes, please confirm with Susan before booking a 30 minute session. Zoom link to be sent by Susan Rankin.
Billed toICBCExtended health plans
Subsequent facial treatments are usually 60 minutes, please confirm with Susan first before booking 45 minute sessions. Zoom link to be sent by Susan Rankin.
Billed toICBCExtended health plans
Most third party insurance companies or employer benefit plans will reimburse for this service – please check with your provider. Zoom link to be sent by Susan Rankin.
Billed toICBCExtended health plans
Facial Palsy is a condition that causes paralysis or weakness of facial muscles. It can occur when the nerve that controls your facial muscles becomes inflamed, swollen, or compressed. The condition causes one side of your face to droop initially or later on to become stiff. Zoom link to be sent by Susan Rankin.
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