Kinective Massage & Wellness

Cancellations of appointments within 24 hours due to the clinic’s inability to process a direct billing request will be considered in violation of our cancellation policy and a fee equal to 50% of the service fee + GST will apply.

Direct Billing We Direct Bill to most insurance companies.

Some insurance companies offer direct billing for osteopathic treatments, but coverage varies by provider and plan. Some plans do not reimburse for osteopathy. We strongly recommend confirming your coverage with your insurance provider before your appointment. If direct billing is unavailable, payment is due at the time of your visit, and a receipt will be provided for reimbursement if eligible.

Kindly bring a valid photo identification with you to your appointment.

Couples Massage: To confirm your couples massage, we kindly request a credit card on file within 24 hours of booking. Without this, the appointment may be canceled to ensure availability for others.

Prices are subject to 5% GST. Acupuncture is GST exempt.

Gift cards are Non-Refundable.