PLEASE READ BEFORE BOOKING – IMPORTANT CLINIC INFORMATION
📌 Independent Clinic Model:
The Healing Oak operates as a collective of independent practitioners. Each provider manages their own bookings, schedules, payments, and communication.
➡️ There is no central reception desk at our locations. Your practitioner will greet you at your appointment time.
📅 Booking Confirmation:
Appointments are confirmed only when you receive a confirmation email from JaneApp. If you do not receive one, please check your junk/spam folder or revisit the booking steps.
🔒 Clinic Entry:
If the door is locked upon your arrival, please wait in the hallway or your vehicle. This is normal as is done to help keep our practitioners safe. Your therapist will come get you at your scheduled time.
📞 Cancellations & No-Shows:
• Cancel appointments more than 24 hours in advance via your JaneApp account.
• For same-day cancellations, please leave a voicemail at the location’s number.
• Missed appointments may be charged the full rate per your intake agreement.
🚫 ICBC or WCB
Unless otherwise noted by specific pracitioners, ICBC or WCB patients must pay at the time of appointment and submit receipts directly to ICBC or WCB for reimbursement. Please talk to your practitioner directly for specific information.
Thank you for your understanding - we look forward to supporting you!
186 options réservables, regroupées en 85 traitements réparties sur 7 disciplines. Ouvrez une discipline pour voir ses traitements — chaque durée et chaque tarif s’y trouvent.
Vérifié il y a 5 h
